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Technical Problems Disrupt Ghana's Internet Service

Date: 21-Jan-2010

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A technical fault on Thursday has caused a disruption in internet service provided by Vodafone throughout the country.

A statement from the company said the disruption was due to failure of a planned power reconfiguration activity on the SAT3 submarine cable station in South Africa.

Vodafone apologised for the disruption and said engineers from Vodafone Ghana and South Africa were working hand in hand to restore service as soon as possible.

Source: GNA

COMMENTS (6)

Records 1 to 6 of 6

Jeanne

I want to tell you that i hate your net. Its because of your net my husband and I fight everyday. We dont get to talk he pays for his time and then get screwed out of money because the net is fucking up badly You need to get more people who knows what they are doin to get rid of the problems you are having Seems the things you are doin isnt working well so do something different Please,LIke i said get your head out of your asses and fits the problem the first time right and not taking forever and screwing people out of money that come hard to most. You wouldnt like it if it was happening to you so why should people like my husband and other accept the way you run your company

Date: 2010-01-22 20:17:00

love_martin1024

Hello to me this is crazy.People pay for time on here and then they dont get it. They dont get their money back, lose time on computer and then we are suppose to be happy with the company. Well to me it bull shit and I feel like you should have it done the same day as it goes down. I miss talking to my husband in Ghana because of the Net.

Date: 2010-01-22 19:56:21

vin

This is no news at all. I'm on their so-called residential service. I enjoyed the service the first 2wks and the least said about it subsequently till now, the better. On several occasions, their customer service line even in the evening takes at least 30mins to pick your call. This is no exaggeration friend! I am going off their service once my current payments is exhausted.

Date: 2010-01-21 19:44:10

goddy

fuck you how can u think vodafone is a good cmpany? Noting will make them do what is right.,.

Date: 2010-01-21 18:05:54

Kwame KAKRABA

Those of us in Winneba have cheated for far too long by Vodafone by way of their internet services. There is not a single day the net doesn't go down. Almost way the same explanation, we are doing a major maintenance, we are trying to do this and that. For than a year I have not have a single month in no hours were wasted. I have been telling them they armed-robbers. They are robbing us of our money. We pay our bills without value for our money. I don't think we should accepting these flimsy excuses. The Vodafone management know very well that what they are doing to their customers here in Ghana especially those of us in Kasoa-Winneba line cannot be done to the same customers in UK, Greece, Germany, etc. The robbery must stop immediately!!!

Date: 2010-01-21 18:04:05

jules

Thank you letting us now Vofafone. This is good customer service. Wish you had told us earlier though.

Date: 2010-01-21 17:12:28

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